Your privacy is more than a priority — it is our commitment. Find out how arai88 collects, uses, and protects your personal information in a transparent and responsible manner.
Six core principles that govern how arai88 handles your personal data.
All data transmitted between your device and arai88 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Arai88 never sells, rents, or trades your personal information to any third party for marketing purposes without your explicit consent.
You have the full right to access, update, transfer, or request deletion of your personal data at any time through your account settings or by contacting our team.
Your data is stored on servers protected by multi-layered firewalls with round-the-clock security monitoring. Physical access to the servers is restricted to authorised personnel only.
Arai88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are designed to meet local legal requirements.
You can manage your communication preferences with arai88 at any time. Easily unsubscribe from promotional emails or specific notifications through your account settings.
Welcome to the arai88 Privacy Policy. This document transparently explains how we collect, use, store, and protect your personal information when you use the arai88 platform — whether via our website at arai88.app or through our mobile app.
We understand how important privacy is to Malaysian users. That is why we have designed every aspect of our data handling with security and transparency in mind. This policy is written in plain language so you know exactly what happens with your information.
Arai88 is an online entertainment platform operating under a valid licence and in compliance with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA). We act as the data controller for all personal information you provide to us.
This Privacy Policy applies to all arai88 platform users regardless of how you access our services — via web browser, Android app, iOS app, or any other mobile device. It also covers all your interactions with our customer support team.
If you have any questions about how we handle your personal data, you may contact our Data Protection Officer at any time through the channels listed at the end of this document.
Arai88 collects various types of information to enable us to provide you with a safe, personalised, and responsible service. Below are the categories of information we collect and their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number, photo | KYC verification, legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account number, transaction records, deposit/withdrawal history | Payment processing, fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection, platform optimisation |
| Activity Data | Game history, wagers, wins, account activity logs | Responsible gaming, bonus verification |
We only collect information that is strictly necessary to provide our services. You are not required to provide more than what is needed for the stated purpose, though failure to do so may restrict your access to certain platform features.
Every piece of information we collect is used for legitimate and specific purposes. arai88 uses your personal data for the following:
Arai88 does not sell your personal information. However, in the course of providing our services, we may share your data with the following categories of third parties under limited and controlled circumstances:
All third parties we work with are required to uphold data protection standards equivalent to our own. We conduct due diligence reviews on all service providers before any data sharing takes place.
Arai88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
Protecting your personal data is a responsibility we take extremely seriously. arai88 implements a range of robust technical and organisational security measures to ensure your data remains protected at all times:
While we implement industry-best security measures, no system can guarantee 100% absolute security. In the event of a data breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and arai88's privacy policy, you have the following rights regarding your personal data:
To exercise any of the above rights, contact our Data Protection Officer via live chat on the platform or by email as stated in the Contact Us section. We will process your request within 30 business days.
Arai88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general guidelines for our data retention periods:
Once the applicable retention period expires, your data will be securely deleted or permanently anonymised from our systems using methods that comply with established security standards.
The arai88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.
Should we discover that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that information from our systems and close the relevant account.
Arai88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. The latest version will always be published on this page with a clear update date.
When material changes are made to this policy, we will notify you via your registered email or in-platform notification at least 7 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, the arai88 Data Protection Officer team is ready to assist. You can reach us through the following methods:
We are committed to responding to all privacy-related enquiries within 3 business days. For requests involving data rights such as access, rectification, or deletion, processing may take up to 30 business days depending on the complexity of the request.
Your Data Is Safe With Us
With industry-standard data protection and a full commitment to your privacy, arai88 is the safe choice for online casino entertainment in Malaysia.