Official Document

Arai88 Malaysia Platform Terms and Conditions

Please read these terms and conditions carefully before using arai88's services. This document outlines your rights and responsibilities as a user of our platform.

Updated: 1 January 2026

Key Highlights of These Terms

A summary of six key points you need to understand before using arai88.

User Eligibility

Only individuals aged 18 and above are eligible to register and use the arai88 platform. Identity verification (KYC) is required before any withdrawal is processed.

Deposits & Withdrawals

All transactions are processed through legitimate payment methods approved by arai88. Withdrawals are processed within the stipulated timeframe following completion of account verification.

Bonuses & Promotions

All bonuses are subject to the applicable wagering requirements. Specific conditions for each promotion are stated on the relevant promotion page.

Account Security

Each user is responsible for keeping their login credentials confidential. arai88 will never ask for your password through any communication channel.

Prohibited Activities

Any fraud, money laundering, or use of unauthorised third-party software is strictly prohibited and may result in account closure.

Responsible Gaming

Arai88 provides self-management tools including deposit limits, time limits, and self-exclusion to help players stay within their means.


Welcome to arai88. This Terms and Conditions document constitutes a legally binding agreement between you ("User") and arai88 ("Platform", "we", "company"). By registering an account, accessing, or using any part of the arai88 platform through our website or mobile app, you agree to comply with and be bound by all terms set out in this document.

If you do not agree with any part of these terms, please stop using our platform immediately. Your continued use of the arai88 platform following any changes to the terms will be considered your acceptance of the updated terms.

Important: The arai88 platform is only for users aged 18 and above. If you have not reached that age, you are not permitted to use our services under any circumstances.

01 Acceptance of Terms

By accessing or using the arai88 platform, you confirm that you have read, understood, and agree to comply with these Terms and Conditions, together with our Privacy Policy and any additional guidelines that may be enforced from time to time.

These terms shall be read together with all other policies published by arai88, including but not limited to the Privacy Policy, Cookie Policy, and Responsible Gaming Guidelines. In the event of any conflict between those terms, these main Terms and Conditions shall take precedence.

These terms are governed by applicable law. Any disputes arising will be resolved through the arbitration process as determined by arai88.

02 Eligibility & Registration

To register and use the arai88 platform, you must meet all of the following eligibility requirements:

  • Be at least 18 years of age at the time of registration.
  • Not be a citizen or resident of any jurisdiction that prohibits or restricts access to online gambling services.
  • Have full legal capacity to enter into a binding agreement.
  • Never previously banned or suspended from the arai88 platform.
  • Register only one account per individual, household, IP address, or device.

During registration, you are required to provide accurate, complete, and current information. arai88 reserves the right to verify your identity at any time through the Know Your Customer (KYC) process. Documents that may be required include your identity card, passport, bank statement, or utility bill as proof of address.

If the information provided is found to be false, incomplete, or misleading, arai88 reserves the right to suspend or close your account immediately and forfeit any associated balance or wins.

Multiple account registrations by the same individual are strictly prohibited. If discovered, all related accounts will be closed and account balances may be forfeited.

03 Account Management

You are solely responsible for maintaining the confidentiality of your username and account password. You agree not to share your login credentials with anyone, including family members or friends. All activities conducted through your account are entirely your responsibility.

If you suspect that your account has been accessed without authorisation, please contact the arai88 support team immediately via live chat within the platform. arai88 will not be held responsible for any losses arising from your own negligence in safeguarding your account.

  • Use a strong and unique password for your arai88 account.
  • Do not log in from public devices or unsecured Wi-Fi networks.
  • Enable two-factor authentication (2FA) where available for added security.
  • Keep your personal information up to date whenever changes occur.
  • Log out of your account after each gaming session.
The arai88 team will never ask for your password via email, chat, or phone call. If you receive such a request, it is a scam.

04 Deposits & Withdrawals

Arai88 accepts deposits via a range of approved payment methods including local bank transfers, e-wallets, and digital payment methods available in Malaysia. All transactions are processed in Malaysian Ringgit (MYR).

Minimum and maximum deposit limits are set according to the chosen payment method and are subject to change. The latest limits can be found on the deposit page within your account. Deposits are typically credited to your account instantly or within a few minutes of transaction confirmation.

For withdrawals, the following conditions must be observed:

  • KYC verification must be fully completed before your first withdrawal is processed.
  • Withdrawals may only be made to the same payment method used for the deposit (for anti-money laundering purposes).
  • Any bonus received must meet the wagering requirements before the associated wins can be withdrawn.
  • Arai88 reserves the right to request additional documents to verify any withdrawal deemed unusual.
  • Withdrawal processing times range from 1 to 5 business days depending on the payment method and verification requirements.
arai88 is not liable for any processing fees charged by third-party payment providers. Such fees are the sole responsibility of the user.

05 Bonuses & Promotions

Arai88 offers a variety of bonuses and promotions to new and existing users from time to time. All bonuses are subject to specific terms and conditions stated in each respective promotional offer, which shall be read together with these general terms.

General terms applicable to all arai88 bonuses:

  • Wagering requirements (rollover) must be met within the specified time frame before winnings from bonuses can be withdrawn.
  • Only one welcome bonus is permitted per new user. Attempting to claim bonuses multiple times through multiple accounts constitutes fraud.
  • Bonuses are non-transferable and carry no cash value until wagering requirements are met.
  • Arai88 reserves the right to cancel any bonus granted in error or as a result of a technical fault.
  • Some games may not count, or may only partially count, towards bonus wagering requirements.
Full details of the wagering requirements for each bonus can be found on the promotions page within your account. Contact customer support if you need further clarification.

06 Game Rules

All games offered on the arai88 platform — including slots, live casino, bingo, and sports betting — operate in accordance with their respective game rules as set by the relevant game providers. These rules can be accessed within each game via the help or game information button.

Arai88 uses a Random Number Generator (RNG) that has been verified and certified by independent auditing bodies to ensure the fairness of every game. The outcome of all games is final and cannot be disputed except in cases of clear technical error.

In the event of a technical disruption or system failure while a game is in progress:

  • All bets that are in progress at the time of the disruption will be voided and the wagered amount will be returned to your account.
  • Any wins credited as a result of a technical error are void and subject to forfeiture.
  • Arai88 is not liable for any losses arising from internet connection failures on the user's end.

07 Prohibited Activities

Users are strictly prohibited from engaging in any of the following activities on the arai88 platform. Violation of any of these prohibitions may result in immediate account closure, forfeiture of funds, and legal action where applicable:

  • Using the platform for any fraudulent activity or assisting others in doing so.
  • Attempting to launder money or conduct any financial criminal activity through the platform.
  • Using bots, automated software, or any third-party software designed to gain an unfair advantage in games.
  • Exploiting any bugs, errors, or vulnerabilities in the arai88 system. Users who discover any vulnerability are required to report it to our support team immediately.
  • Unlawfully colluding with other players to manipulate game outcomes.
  • Impersonating another player or an arai88 representative.
  • Using another person's account without authorisation or registering an account on behalf of someone else.
arai88 employs a sophisticated fraud detection system that monitors all activity on the platform. Any suspicious activity will be investigated and appropriate action will be taken.

08 Privacy & Data Protection

Arai88 takes your privacy and personal data protection seriously. All information you provide during registration and use of the platform is collected, processed, and stored in accordance with our detailed Privacy Policy, accessible on the Privacy Policy.

In summary, arai88 is committed to:

  • Protecting your personal data using 256-bit SSL encryption and the latest security measures.
  • Never selling or disclosing your personal information to third parties without your consent, except as required by law or to fulfil service requirements.
  • Providing you with access to review, update, and request deletion of your personal data in accordance with applicable laws.
  • Data is retained only for as long as necessary for service delivery and legal compliance.

09 Responsible Gaming

Arai88 is committed to responsible gaming practices and encourages all users to play wisely within their means. The arai88 platform provides a range of self-management tools accessible directly through your account settings:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
  • Wagering Limit: Limit the amount you can wager within a specified period.
  • Session Time Limit: Set a session time limit to control how long you play per session.
  • Break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
  • Self-Exclusion: The option to exclude yourself from the platform permanently or for a set period of time.

If you believe that you or someone you know may be experiencing a gambling problem, please refer to our Responsible Gaming us for further information and support resources.

Healthy entertainment starts with self-awareness. Play for fun, not to chase losses. arai88 is always here if you need support.

10 Limitation of Liability

Arai88 provides its platform on an "as-is" basis and makes no specific guarantees regarding continuous availability or uninterrupted service. To the fullest extent permitted by law, arai88 is not liable for:

  • Any direct or indirect financial losses incurred while using the platform.
  • Service disruptions caused by system maintenance, technical issues, or circumstances beyond our control.
  • Losses arising from a user's failure to comply with these Terms and Conditions.
  • Any losses caused by unauthorised access to a user's account due to the user's own negligence.

Arai88's total liability to any user under any circumstances shall not exceed the net deposits made by that user in the 12 months preceding the relevant claim.

11 Account Termination

Arai88 reserves the right to suspend or close any user's account at any time without prior notice if there is evidence or reasonable suspicion that the user has violated any provision of these Terms and Conditions.

Users may also close their account at any time by contacting the arai88 support team via live chat within the platform. Account closure requests will be processed within 5 business days. Any legitimate remaining balance will be returned to the user upon completion of the verification process.

In the event of account closure due to a breach of terms, arai88 reserves the right to:

  • Forfeiting any balance, bonuses, or wins in the relevant account.
  • Blocking the user from registering a new account in the future.
  • Reporting suspicious activity to the relevant authorities when required.

12 Changes to Terms

Arai88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to users via their registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the arai88 platform after the effective date of any changes constitutes your acceptance of the updated terms. You are encouraged to review this Terms and Conditions page periodically to ensure you remain informed of the latest provisions.

The last updated date is shown at the top of this document. Should you have any questions regarding these terms, do not hesitate to contact our support team via live chat available within the arai88 platform.

Ensure your email address on your arai88 account is active and up to date so you always receive important notifications regarding any changes to the terms.

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